Iroko partner is currently recruiting for the position below
Job description
JOB TITLE - Offline
Agent for IROKOtv
3 Month Fixed Term Contract - Possibility for Extension
TEAM MISSION STATEMENT
- To subscribe new customers in Nigeria to IROKOtv
- To educate and train visitors/customers in Nigeria on how to use IROKOtv
POSITION SUMMARY
To attract visitors to IROKOtv booths, provide point of sales
assistance, and sell IROKOtv subscriptions!
DUTIES & RESPONSIBILITIES
- Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
- Teaching booth visitors how to download and use the IROKOtv app
- Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
- Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
- Managing cash transactions and remitting cash balances to IROKOtv
- Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
- Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
- Achieving and maintaining proficiency with our escalation matrixes
- Consistently staying up-to-date with new IROKOtv products/services
- Providing weekly reports on customer feedback to management
REQUIREMENTS
- Previous sales or customer service experience is a PLUS!
- Must-be friendly and fluent in English
- Should be familiar with smartphones (Android) and mobile applications
Salary
- N40,000+ On target bonus scheme
How to apply
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